Shipping policy

Bippie's travel accommodations

Every Bippie leaves us the way it should: sealed, packed by hand, with its First Page riding beside it.

Free shipping, always

Shipping is free on every US order, with no minimum. That includes all fifty states, PO boxes, APO and FPO addresses, and US territories. We don't ship outside the United States yet. If you're hoping we will, write to us at info@bippieco.com and we'll let you know when we do.

When your Bippie ships

Orders ship within two business days, Monday through Friday, gift-wrapped orders included. In practice we aim for the next business day. If anything ever keeps us from shipping on time, we'll email you before the two days are up, not after.

The moment your Bippie is on its way, you'll receive an email with a tracking link. Delivery usually takes a few business days from there, and your tracking page will show the expected day better than we can guess it here.

Changing an address or an order

Caught a typo, or need to change something? Email info@bippieco.com right away. Until the shipping label is printed, we can fix the address or cancel the order. Once a package is on its way we aren't able to reroute it, so please check your address at checkout.

If something goes wrong on the way

Arrived damaged, or the wrong Bippie turned up? Email a photo and your order number to info@bippieco.com and we'll send a replacement. Lost in the mail? We'll replace it. Either way, please keep the packaging until we've sorted it out; the carrier sometimes asks to see it.

Gifts

Nothing in the package shows a price, and there is no packing slip. Gift-wrapped orders arrive in a snug kraft box, tissue sealed with a heart, a twine bow, and a gift tag, with your words handwritten on Bippie's First Page.

Returns

Thinking of sending a Bippie back? Our Refund policy has the details.

Questions? Write to us at info@bippieco.com. We answer within two business days.

Beloved,
The Bippie Co.